Delivery

The delivery and insurance cost is for delivery within New Zealand, no matter how many products you order. Charges are per order and are not based on weight.

All prices include GST. Products you have purchased are delivered to your door by New Zealand Post or courier. All of our quality products come with a 30-day money back guarantee if you are not completely satisfied.

We aim to deliver within 3-4 weeks, but if your item is temporarily out of stock, you will be notified.

  1. Products returned must be in original condition and packaging. You will receive a credit or refund for the full purchase price (excluding delivery and insurance).
  2. If you are using our interest FREE payment terms delivery and insurance will be charged in your first instalment.
  3. While we make every effort to ensure photographic reproductions on the website are accurate, occasionally fabric and thread colour in the photographed work model differs slightly from that included in the kit.
  4. You must be over the age of 18 to order from The Fox Collection.
  5. All products are supplied for domestic use only and not for any commercial use.